Who We Are
Our website address is: https://arcoantiquemetals.com. Arco antique metals specializes in authenticating, appraising, and conserving antique metal artifacts and collectibles.
What Personal Data We Collect and Why We Collect It
Client Inquiries
When you contact us about our authentication or appraisal services, we collect the information you provide in the contact form including your name, email address, phone number, and details about the items you wish to have evaluated.
Media Submissions
If you submit images of artifacts for preliminary evaluation, please avoid uploading images with embedded location data (EXIF GPS) included. Visitors can download and extract any location data from images on the website.
Cookies
If you leave an inquiry on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so you don't have to fill in your details again. These cookies last one year.
We use temporary cookies to determine if your browser accepts cookies. These contain no personal data and are discarded when you close your browser.
Embedded Content
Articles on our site may include embedded content (e.g. videos, images). Embedded content from other websites behaves exactly as if you visited the other website, which may collect data about you, use cookies, and monitor your interaction.
Who We Share Your Data With
We do not share your personal data with third parties except:
- With your consent when coordinating with other authentication experts
- When required by law for legal proceedings
- Payment processors for completed transactions
How Long We Retain Your Data
Client records and correspondence are retained for seven years to maintain service history and comply with professional standards in the antiques industry.
Your Data Rights
You can request to receive an exported file of the personal data we hold about you, or request that we erase any personal data, except data we're required to keep for administrative, legal, or security purposes.
Data Protection
We implement security measures including encrypted communications, secure document storage, and limited access to protect your personal information.
Contact Information
For privacy-specific concerns, please contact us at:
Email: privacy@arcoantiquemetals.com
Phone: +91 9005362039
Address: Lucknow, Uttar Pradesh, India
Industry Compliance
As professional antique authenticators, we adhere to the ethical guidelines of the International Association of Antiquities Dealers (IAAD) regarding client confidentiality and data protection.